People Operations Specialist

ABOUT SPARK MICROGRANTS Spark MicroGrants believes in a world where everyone lives with dignity and determines their own positive future. Spark has worked in 1000+ villages in 6 countries and has pioneered a community-driven development model in sub-Saharan Africa. Spark works with NGO and Government partners to scale the model's adoption and impact on rural communities - on their own terms. Our model combines facilitated community meetings with a small, discretionary grant to catalyze local action and institution building. Read more about our Approach , Impact and Values on our website .

Overview

The People Operations Specialist role is new at Spark. The person hired for this role will be based in Kigali, Rwanda (but for the right candidate, we are open to being based out of Kampala, Uganda), and will have a unique opportunity to reshape the global people operations administration at Spark Microgrants to ensure our team has the structure, tools, and processes in place to best enable their work. The incumbent brings a high degree of proactivity, organization, and process mindset to the role in addition to experience in Operations and/or HR in a fast-paced environment.

This is a hands-on role, and does not manage people, however this individual will coordinate with our teams across countries, and lead the implementation of processes and projects that will enable our mission to support communities as they implement their own social impact projects.

Responsibilities

Global People Operations Coordination Support HR officers with global tools, analysis, and guidelines for consistency decision making in line with Spark policies. Maintain processes, tools and tracking for effective global people operations, including calendars, guidelines, shared tool maintenance and oversight, and tracking of OKRs and key deliverables. Lead or support processes such as global benefit analysis and employee surveys. Coordinate and support timely global onboarding and offboarding, in coordination with local HR officers. Develop SOPs and other internal documentation on the administration of global people operations as this new function continues to be built out at Spark.

People Operations Systems and Tools Act as systems administrator for key employee facing org-wide systems, including: BambooHR, Google apps (non technical), Slack and other global cross-functional systems. Research, recommend, and implement appropriate employee-facing tools in conjunction with the technical experts who support them. Collaborate with the Spark IT Officer and other colleagues to ensure effective, secure operation of the systems employees use, including for data-protection purposes. Champion the responsible use of AI tools and identify further opportunities for efficiency, process improvement, and enhanced use of data for decision-making.

Perform data entry and ensure high quality people data and HR files, including conducting regular audits and updates as needed. Generate custom people data…

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