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Job · Halethorpe, MD · Full time

Retail Associate - Customer Service

Goodwill Industries of the Chesapeake · $101.7M budget · 419 staff · Since 1919

Why Goodwill Industries of the Chesapeake

FY2024 · Form 990Its mission and biggest programs, as filed

Helps people with barriers find jobs and access other support services.

  • Revenue generated from our various business functions is used to support our mission and cover the costs of operating the businesses. 54,192 services were provided to individuals with physical, mental, or other social barriers to employment received services through workforce…$89.7M spent in FY2024

Before you apply

FY2024 · Form 990Independent: from IRS data, not the org
Pays its leaders
$125K–$661K
8 officers reported
Fine: from the org's Form 990.
Pt VII · Sec A
Budget
$98.0M
spent in FY2024
Fine: from the org's Form 990.
Pt I · Ln 18
Staff
419
employees
28 volunteers
Fine: from the org's Form 990.
Pt I · Ln 5–6
Spent on programs
92%
of spending
Looks good: 92% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Surplus or deficit
+4%
of revenue, FY2024
Looks good: revenue was at least expenses in the latest filing.
Pt I · Ln 19
Cash reserves
7 mo
of spending, in cash and securities
Looks good: 7.5 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Latest return
FY2024
latest Form 990
Looks good: the latest return is for FY2024, 2 tax years back; within 2 tax years.
IRS e-file
IRS status
501(c)(3)
tax-exempt since 1938
Looks good: listed by the IRS.
IRS BMF
Looks goodFineWorth a lookConcernTap a box for the reason.

About the role

The org's own posting, as written

Retail Associate -Customer Service Plaza Retail Store Full Time $16.00/hourly Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support. This is a hands-on, team-based role for someone who enjoys variety, staying active, and making a positive impact in their community.

What You’ll Do Greet and assist customers and donors in a professional, friendly manner Help donors unload items, issue donation receipts, and maintain accurate records Support merchandise production by sorting, pricing, and tagging goods Stock and maintain organized sales floor and backroom areas Operate a cash register and POS system accurately Assist with daily opening, closing, and recovery tasks Support fundraising initiatives and uphold Goodwill’s mission Follow safety, cleanliness, and housekeeping standards Schedule & Availability Full Time hours Weekend availability (Saturday and Sunday) is required Ability to work flexible shifts, including evenings and holidays Reliable transportation required for each scheduled shift What We’re Looking For High school diploma or equivalent preferred Customer service, retail, or material handling experience preferred Ability to follow instructions and work with frequent interruptions Strong communication and teamwork skills Dependable, adaptable, and service-oriented Additional Role Details Some locations may require forklift operation (certification provided if needed within 30 days of hire) Must be able to read clothing tags and labels in English Physical Requirements Lift up to 50 lbs (frequent lifting up to 25 lbs) Stand, walk, bend, reach, and use hands throughout shift Medium physical demand work environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Why Work at Goodwill? Goodwill Industries of the Chesapeake offers competitive pay, growth opportunities, and the chance to support programs that strengthen our local community. 👉 Learn more about benefits and careers: https://goodwillches.org/about-us/goodwill-careers/ EOE, including Disability/Vets Page Break

Read the original listing on workforcenow.adp.com

About Goodwill Industries of the Chesapeake

From its Form 990

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