Author: Susan Brekelmans

Your Crisis Response Playbook

May 28, 2026 No Comments

Right now, the nonprofit sector seems to be facing crisis after crisis. Instead of constantly adapting on the fly, it pays to plan ahead by developing a crisis response playbook. That way, you’re prepared for the next challenge before it becomes an emergency.

Susan Brekelmans

Benefactor Group Senior Consultant Susan Brekelmans’ expertise as a fundraising strategist is grounded in a lifelong career in the nonprofit sector that includes major gifts, annual fund, and special events experience. As a member of the Capacity Building team, she leads clients through development assessments and supports them as they implement development plans. She is also a skilled writer and editor, helping clients shape their philanthropic vision and tell their stories to maximize donor engagement and support. Before joining Benefactor Group in 2019, Susan spent a decade at a major adult acute-care hospital in Western Canada, gaining experience in all aspects of fundraising. She led a team focused on building strategic partnerships with physicians to maximize philanthropy. She has also raised funds for national literacy organizations as a staff person and as a volunteer and has worked in media relations and radio/TV production. A Certified Fundraising Executive, Susan has an MBA in Nonprofit Management with a specialization in arts, media and entertainment management from the Schulich School of Business at York University, Toronto.