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Nccnhr DBA the National Consumer Voice for Quality Long-Term Care FY2023 filing

Tax-deductible

Washington, DC501(c)(3)Since 1978Health CareEIN 52-1122531

The purpose of nccnhr is to improve long-term care system and quality of life for consumers of long-term care; to provide resources and information to members and the general public; to develop and implement training; and to study and report on long-term issues.

501(c)(3) charity; gifts are tax-deductible.
94¢ of each $1 spent went to programs.
$110K paid to officers and key staff.
Mission: Form 990 Part I, line 1 · Status: IRS Pub. 78 · Programs: Part IX · Pay: Part VII

Before you give

FY2023 · Form 990Independent: from IRS data, not the org
Download 990
IRS status
501(c)(3)
not on the IRS revocation list
Looks good: listed by the IRS and not on the revocation list.
IRS BMF · Auto-Revocation List
Tax-deductible gifts
Yes
Donations are tax-deductible
Looks good: the IRS lists gifts to it as deductible.
IRS Pub. 78 · IRS BMF
Latest return
FY2025
latest Form 990
Looks good: the latest return is for FY2025, 1 tax year back; within 2 tax years.
IRS e-file · Filing history
Surplus or deficit
4 of 6
filings with a surplus
Average surplus $73K a year · 5% of revenue · last 6 filings
Fine: a surplus in 4 of the last 6 filings.
Pt I · Ln 19 · 6 filings
Spent on programs
94%
of spending
Looks good: 94% of spending went to programs; 75% or more.
Pt IX · Ln 25 · col B
Pay to officers and key staff
$110K
to officers and key staff · 9% of spending
Looks good: pay to officers and key staff is 9% of spending; 15% or less.
Pt VII · Sec A
Cash reserves
8 mo
of spending, in cash
Looks good: 8.4 months of spending in cash; 3 or more.
Pt X · Ln 1–2 · Pt I · Ln 18
Named funders
6
named funders · $104K
Looks good: 6 funders name it on their filings; 3 or more.
Funders’ Sch. I, 990-PF
Liabilities
$58K
5% of total assets
Looks good: liabilities are 5% of assets; 50% or less.
Pt X · Ln 26
Independent board members
14
of 15 voting members
Looks good: 14 of 15 voting members are independent, a majority.
Pt VI · Ln 1a–1b
Looks goodFineWorth a lookConcernNo data yetTap a box for the reason.
Revenue
$1.5M
+18% vs prior year
Spent
$1.2M
To programs
94%
Net assets
$1.2M
By yearFY2020–FY2025
Revenue
$1.5M
FY2023▲ +18%
Revenue by fiscal year
FY2020$1.2M
FY2021$1.5M
FY2022$1.2M
FY2023$1.5M
FY2024$1.4M
FY2025$1.4M
Expenses
$1.2M
FY2023▲ +2%
Expenses by fiscal year
FY2020$1.1M
FY2021$1.2M
FY2022$1.2M
FY2023$1.2M
FY2024$1.5M
FY2025$1.6M
Net assets
$1.2M
FY2023▲ +23%
Net assets by fiscal year
FY2020$664K
FY2021$936K
FY2022$966K
FY2023$1.2M
FY2024$1.1M
FY2025$985K

From the FY2023 Form 990 · figures checked against the IRS filing · see the original

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You’re viewing the FY2023 filing — not the latest on file. See the latest (FY2025) →

Status and standing

Is it real, and can you give to it?

Tax-deductible?
Yes
Per the IRS master file.
Can I give now?
No revocation on IRS record
Not on the IRS revocation list.
Filing up to date?
Yes — filed FY2025
Legal name (IRS)Hdr · item CNccnhr DBA the National Consumer Voice for Quality Long-Term Care
EINHdr · item D52-1122531
Exempt statusHdr · item I501(c)(3) · active
Ruling yearIRS BMFJul 1981
Year of formationHdr · item L1978
Latest filingForm 990FY2025 · Form 990
Principal addressHdr · item CWashington, DC
NTEE classificationIRS BMFHealth Care (E91I)
WebsiteHdr · item Jwww.theconsumervoice.org

Where the money goes

What each dollar paid for.

Statement of Functional Expenses

Part IX · allocated across program, management, and fundraising
Allocation · columns B–D
Program services $0.94 Management & general $0.04 Fundraising $0.02
Program services94%$1.2M
Management & general4%$55K
Fundraising2%$25K
Total functional expensesLn 25$1.2M

Finances

Money in and out, what it owns and owes

Spent on programs
94%
of spending reaches programs
Months of spending covered by cash
8.4mo
months of spending covered by cash and easy-to-sell investments
Surplus or deficit
+16%
as % of revenue, this year

Summary of the Filing

Part I · fiscal year 2023 · Form 990
Total assets
$1.3M
FY2023▲ +15%
Total assets by fiscal year
FY2020$745K
FY2021$1.0M
FY2022$1.1M
FY2023$1.3M
FY2024$1.2M
FY2025$1.0M
Total liabilities
$58K
FY2023▼ -51%
Total liabilities by fiscal year
FY2020$82K
FY2021$88K
FY2022$117K
FY2023$58K
FY2024$44K
FY2025$45K
Revenue less expensesPt I · Ln 19$227K
Total assetsPt X · Ln 16$1.3M
Spent on programsPt IX · col B94%
Voting members of governing bodyPt I · Ln 315
Independent voting membersPt I · Ln 414

Balance Sheet

Part X · end of year
CashLn 1$864K
Total assetsLn 16$1.3M
Total liabilitiesLn 26$58K
Total net assetsLn 32$1.2M
Months of cash on handcomputed8.4

Statement of Revenue

Part VIII
Contributions & grants$1.1M · 77%
Program service revenue$336K · 23%
Contributions & grants77%$1.1M
Program service revenue23%$336K
Investment income$330
— government grantsLn 1e$480K
Total revenueLn 12$1.5M

Money in detail

Form 990 · FY2023 · each figure shown with the dollars behind it
Cash and giving out
Months of spending covered by cash
Cash and easy-to-sell investments $864K · Operating expenses/yr $1.2M
8.4 months
Where the money goes
Program services
Program services $1.2M · Total expenses $1.2M
94%
Management & General
Management & general $55K · Total expenses $1.2M
4%
Fundraising
Fundraising $25K · Total expenses $1.2M
2%
Cost to raise $1
Fundraising expense (3-yr avg) $26K · Solicited contributions (3-yr avg) $435K
$0.06 to raise $1 (3-yr avg)
Where the money comes from
Contribution dependence
Contributions & grants $1.1M · Total revenue $1.5M
77%
Government reliance
Government grants $480K · Total revenue $1.5M
33%
Earned-income share
Program service revenue $336K · Total revenue $1.5M
23%
Investment reliance
Investment income $330 · Total revenue $1.5M
+0.02%
Program self-sufficiency
Program service revenue $336K · Total expenses $1.2M
27%
Growth & trend
Revenue change from last year
This year $1.5M · Prior year $1.2M
+18%
Net assets change over the year
End of year $1.2M · Beginning of year —
Beginning net assets not meaningfully positive — showing dollar change
Balance sheet
Surplus or deficit, as % of revenue
Revenue $1.5M · Expenses $1.2M
+16%
Debts compared to what it owns
Total liabilities — · Total assets $1.3M
—
Net assets compared to what it owns
Net assets $1.2M · Total assets $1.3M
95%
Marketable Investment Share
Publicly traded securities (Pt X, ln 11) — · Other securities (Pt X, ln 12) — · Total assets (Pt X, ln 16) $1.3M
Excludes program-related investments (Pt X, ln 13)
People & payroll
Highest Reported Total Compensation
Individual Lori Smetanka · Reported title EXECUTIVE DIRECTOR · Highest reported compensation $110K · Total expenses $1.2M
9%
Personnel share
Salaries, benefits & payroll (Pt IX 5-10) $662K · Total expenses $1.2M
54%
Peer comparison

Same NTEE category, revenue band, and state where available. Descriptive — not a grade.

MetricThis orgPeer medianPercentile
Spent on programs 94%——
Spent on management, % of spending 4%——
Fundraising cost, % of gifts 2%——
Revenue growth 18%——
Accounting fees, % of spending 2%——

Straight from the Form 990 — descriptive, not an evaluation. A share is hidden when its base is zero or too small to be meaningful; the dollars are always shown.

Leadership and pay

Who runs it, and what are they paid?

Officers, Directors & Key Employees

Part VII, Section A · reportable compensation
Lori Smetanka
Executive Director
$109,896Pt VII · Sec A
Jonathan Evans MD
Past President
$0Pt VII · Sec A
$0Pt VII · Sec A
Naomi Karpjd
Vice President
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A
$0Pt VII · Sec A

Lori Smetanka’s $139K as Executive Director is at the 46th percentile of top reported officer pay among 3128 $1–10M health care nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.

Compensation history total reportable pay by year · 3 named individuals · Part VII

NameFY2025FY2024FY2023FY2022FY2021FY2020
Lori Smetanka$138,564$127,863$109,896$107,371$102,080$99,160
Amity Overall-Laib$104,200—————
Sam Brooks$101,074—————

Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.

See Nccnhr DBA the National Consumer Voice for Quality Long-Term Care executive salaries →

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Governance & Policies

Part VI
  • 15Voting board membersPt VI · Ln 1a
  • 14Independent board membersPt VI · Ln 1b
  • Conflict-of-interest policyPt VI · Ln 12aYes
  • Whistleblower policyPt VI · Ln 13No
  • Document retention policyPt VI · Ln 14Yes
  • Top official’s pay independently reviewedPt VI · Ln 15aYes
  • Family or business ties among leadersPt VI · Ln 2No

Mission and programs

What it does.

Advocates improve quality of care for people needing long-term support.

Provided by the organization

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Mission & Programs · Part III

Where the work happens

3 program services account for $779K of program spending, described in the organization's own filed words · FY2023.
01

National ombudsman resource center (norc)- funded by the administration on aging, the norc provides technical assistance, training, and resources to the 53 state and more than one thousand local long-term care ombudsmen who assist residents with ensuring quality care.

$496Kprogram expense
02

Annual Meetings

NCCNHR'S annual meeting and conference brings together the community of advocates and professionals who are committed to improving care in nursing homes and other long-term care SETTINGS.DUE to COVID-19 the organization decided to hold its annual meeting in a virtual format.

$191Kprogram expense
03

Communications and member services- through publications, public appearances, e-mails & mail, media outreach, and its website, NCCNHR provides information, technical assistance, and information about quality care in long-term care to consumers and their family members, advocates, professionals in the field, providers, researchers, and…

$91Kprogram expense

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Funders

Who pays for it.

From grant filings on record. Receipts are incomplete: individual donors are never listed.

Grants

Schedule I · received and paid
Grants received · FY2024
T Rowe Price Program for Charitable Giving INCFY2024$43K
John a Hartford FoundationFY2024$20K
University of Southern CaliforniaFY2024$15K
California Community FoundationFY2024$10K
AARPFY2024$10K
Fidelity Investments Charitable Gift FundFY2024$6K
Total grants receivedfrom 6 funders$104K
See all 6 funders →
Grants paid · 6 grants · $138K · 2020–2025
Advancing States INCVA · FY2025$25,000
Advancing States INCVA · FY2024$25,000
Advancing States INCVA · FY2023$12,500
Advancing States INCVA · FY2022$25,000
Advancing States INCVA · FY2021$25,000
Advancing States INCVA · FY2020$25,000

Filing history

Every return on file.

YearRevenueExpensesChangeFiling
FY2025 Latest $1.4M$1.6M-0.8% 990 PDF
FY2024 $1.4M$1.5M-2% 990 PDF
FY2023 Viewing $1.5M$1.2M+18% 990 PDF
FY2022 $1.2M$1.2M-17% 990 PDF
FY2021 $1.5M$1.2M+20% 990 PDF
FY2020 $1.2M$1.1M 990 PDF

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Schedules filed Part IV

III · Programs I · Grants R · Related orgs G · Fundraising L · Interested persons A · Public support F · Foreign M · Noncash

Full filing: Form 990 for FY2023

Every line we hold from the return, cited to its Part and line.
Part VIII · Statement of revenue $1,460,276 across 7 lines filed
VIII-1b Membership dues$16,060
VIII-1e Government grants$479,928
VIII-1f All other contributions, gifts and grants$627,831
VIII-1h Total contributions, gifts and grants$1,123,819
VIII-2a-f Program service revenue, itemized rows (sum of 2a–2f as filed)Related to mission $336,127$336,127
VIII-3 Investment incomeExcluded from tax $330$330
VIII-12 Total revenueRelated to mission $336,127 · Unrelated business $0 · Excluded from tax $330$1,460,276
Part IX · Statement of functional expenses $1,233,413 across 17 lines filed
IX-1 Grants to domestic organizationsPrograms $12,500$12,500
IX-5 Pay of current officers, directors and key staffPrograms $78,026 · Management $16,484 · Fundraising $15,385$109,895
IX-7 Other salaries and wagesPrograms $469,350 · Management $8,076$477,426
IX-8 Pension plan contributionsPrograms $8,738 · Management $280$9,018
IX-9 Other employee benefitsPrograms $19,917 · Management $639$20,556
IX-10 Payroll taxesPrograms $43,542 · Management $1,396$44,938
IX-11a Management feesPrograms $5,000$5,000
IX-11c Accounting feesPrograms $23,083 · Management $263$23,346
IX-11g Other fees for servicesPrograms $111,345 · Management $13,169$124,514
IX-13 Office expensesPrograms $47,355 · Management $4,660 · Fundraising $3,109$55,124
IX-14 Information technologyPrograms $5,055 · Management $3,444$8,499
IX-16 OccupancyPrograms $3,491 · Management $3,491$6,982
IX-17 TravelPrograms $17,873 · Management −$1,534 · Fundraising $1,104$17,443
IX-19 Conferences, conventions and meetingsPrograms $224,504$224,504
IX-22 Depreciation, depletion and amortizationManagement $325$325
IX-23 InsurancePrograms $2,405 · Management $2,405$4,810
IX-24 Other expenses (24a–d)Programs $81,432 · Management $1,979 · Fundraising $5,122$88,533
IX-25 Total functional expensesPrograms $1,153,616 · Management $55,077 · Fundraising $24,720$1,233,413
Part X · Balance sheet $1,250,728 assets, 14 lines filed
X-1 Cash, non-interest-bearingStart of year $891,928$863,835
X-3 Pledges and grants receivableStart of year $42,338$321,484
X-4 Accounts receivableStart of year $123,622$10,316
X-9 Prepaid expenses and deferred chargesStart of year $24,955$25,704
X-10c Land, buildings and equipment, netStart of year $325$0
X-14 Intangible assets$29,389
X-16 Total assetsStart of year $1,083,168$1,250,728
X-17 Accounts payable and accrued expensesStart of year $79,748$32,773
X-25 Other liabilitiesStart of year $37,153$24,825
X-26 Total liabilitiesStart of year $116,901$57,598
X-27 Net assets without donor restrictionsStart of year $966,267$906,646
X-28 Net assets with donor restrictions$286,484
X-32 Total net assets or fund balancesStart of year $966,267$1,193,130
X-33 Total liabilities and net assetsStart of year $1,083,168$1,250,728
Part XI · Reconciliation of net assets $1,193,130 net assets at year end
XI-1 Total revenue$1,460,276
XI-2 Total expenses$1,233,413
XI-3 Revenue less expenses$226,863
XI-4 Net assets at start of year$966,267
XI-9 Other changes in net assets$0
XI-10 Net assets at end of year$1,193,130

Not shown yet: ratings, outcomes, and peer benchmarks. A Form 990 doesn’t report them.

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Sources

Every figure above is drawn from these filings
Form 990 e-file (XML) · FY2023IRS
Classification, formation year, addressIRS Business Master File
Names, privacy, and removal requests More

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