Provides direct support, advocacy, and education to improve trans lives and prevent suicide.
For fiscal year 2024 it reported $5.0M in revenue, $3.8M in expenses, and $3.1M in net assets.Pt I
Where the money goes · FY2024
Total revenue
$5.0M
Pt VIII · Ln 12
Total expenses
$3.8M
Pt IX · Ln 25
Net assets
$3.1M
Pt X · Ln 32
Revenue less expenses (Pt I · Ln 19): $1.2M
Where spending went · Part IX cols B–D
60%
26%
14%
Program services $0.60 Management & general $0.26 Fundraising $0.14
Program efficiency
60%
of spending reaches programs▼ -16% vs prior filing year
Operating runway
9.6mo
months of highly liquid reserves at operating expense rate▲ +140% vs prior filing year
Surplus margin
+23%
revenue over expenses, this year▲ +201% vs prior filing year
Summary of the Filing
Part I · fiscal year 2024 · Form 990
Revenue
$5.0M
FY2024▲ +7%
$5.0M$2.5M$0
FY2020FY2024
Expenses
$3.8M
FY2024▼ -33%
$5.7M$2.9M$0
FY2020FY2024
Total assets
$3.4M
FY2024▲ +50%
$4.3M$2.1M$0
FY2020FY2024
Total liabilities
$259K
FY2024▼ -13%
$419K$209K$0
FY2020FY2024
Total revenue
$5.0M
Pt VIII · Ln 12
Total expenses
$3.8M
Pt IX · Ln 25
Net assets
$3.1M
Pt X · Ln 32
Revenue less expensesPt I · Ln 19$1.2M
Total assetsPt X · Ln 16$3.4M
Program-expense ratioPt IX · col B60%
Voting members of governing bodyPt I · Ln 38
Independent voting membersPt I · Ln 48
Mission & Programs · Part III
Where the work happens
2 program services account for $2.3M of program spending, described in the organization's own filed words · FY2024.
01
Hotline
This year, our hotline answered 10,009 calls a remarkable 37% answer rate, up from 26% in 2023. This progress reflects our persistent focus on increasing operator capacity and improving our technology to connect more people with the support they need.
$1.7Mprogram expense
02
Advocacy
This year marked the third year of our Safe Hotlines Campaign, advancing our mission to promote safe, transparent, and consensual crisis care. Key accomplishments include: -Published a groundbreaking report: We released 'The Problem with 988: How America's Largest Hotline Violates Consent, Compromises Safety, and Fails the People.' This…
Rebecca Ruechel’s $111K as Tech Director
is at the 38th percentile of top reported officer pay among 1686 $1–10M mental health nonprofits.
Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 8 named individuals · Part VII
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
Individual Rebecca Ruechel · Reported title Tech Director · Highest reported compensation $111K · Total expenses $3.8M
3%
Personnel share
Salaries, benefits & payroll (Pt IX 5-10) $3.2M · Total expenses $3.8M
84%
Peer comparison
Same NTEE category, revenue band, and state where available. Descriptive — not a grade.
Metric
This org
Peer median
Percentile
Program ratio
60%
—
—
Overhead ratio
26%
—
—
Fundraising cost ratio
11%
—
—
Revenue growth
7%
—
—
Investment management fee ratio
0%
—
—
Legal fee ratio
0%
—
—
Accounting fee ratio
2%
—
—
Fundraising fee ratio
0%
—
—
Straight from the Form 990 — descriptive, not an evaluation. A ratio is hidden when its base is zero or too small to be meaningful; the dollars are always shown.
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Sources
Every figure above is drawn from these filings
Form 990 e-file (XML) · FY2024IRS
Classification, formation year, addressIRS Business Master File
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