Mental Health Services for Homeless Persons INC
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Helps adults and children in Northeast Ohio overcome homelessness, mental health crises, and trauma. For fiscal year 2024 it reported $30.0M in revenue, $29.2M in expenses, and $7.1M in net assets.Pt I
Summary of the Filing
Where the work happens
Homeless services include operations for cuyahoga county's coordinated entry system, the entry point for all homeless services in cuyahoga county; case management, supported employment and other supportive services for adults living in permanent supportive housing; street outreach; and case management, housing planning, and other…
Crisis services include 24/7 hotline support by phone, text, and chat to our direct number and through the 988 suicide prevention services; in-person assessments through the adult mobile crisis, child response, and children who witness violence teams; and short-term, residential crisis stabilization services.
Psychiatric and nursing services for adults with severe mental illness who are homeless or have a history of chronic homelessness. Services are provided at frontline's integrated care clinic and through outreach at community-based locations. During fiscal year 2025, this program served 1,734 individuals.
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Identity & Classification
Governance & Policies
Officers, Directors & Key Employees
Jean Moran Hadden’s $164K as Crsis Intervention Specialist is at the 27th percentile of top reported officer pay among 3123 $10–100M human services nonprofits. Peer set: organizations in the same NTEE major field of work and revenue-size band, compared on each org’s own highest-paid officer/key-employee, from Form 990 Part VII / 990-PF Part VIII. Descriptive placement, not a verdict on whether the pay is appropriate.
Compensation history total reportable pay by year · 8 named individuals · Part VII
| Name | FY2024 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|---|
| Cynthia Vrabel | — | — | — | $182,457 | $211,448 | $209,598 |
| John De Mott | — | — | — | — | $164,783 | $163,854 |
| Jean Moran Hadden | $164,122 | $111,941 | $104,606 | — | — | — |
| Neal Goldengerg | — | — | $162,415 | $147,774 | $139,571 | $138,898 |
| Susan Neth | $160,407 | $161,473 | $162,046 | $140,582 | $134,962 | $133,764 |
| Maureen Sweeney | — | $160,610 | $151,129 | $145,120 | $134,935 | $128,814 |
| Angela Glassco | $123,534 | $122,453 | $122,535 | $102,301 | $99,612 | $98,752 |
| Ken Webster | $102,355 | $119,161 | $119,305 | $99,493 | $98,170 | $69,518 |
Total reportable compensation (Form 990 Part VII column D / Schedule J column E) by filing year, matched by name within this organization. The Schedule J base / bonus / deferred breakdown is not parsed into this dataset.
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Statement of Revenue
Statement of Functional Expenses
Balance Sheet
Financial Metrics
Same NTEE category, revenue band, and state where available. Descriptive — not a grade.
| Metric | This org | Peer median | Percentile |
|---|---|---|---|
| Program ratio | 89% | — | — |
| Overhead ratio | 10% | — | — |
| Fundraising cost ratio | 1% | — | — |
| Revenue growth | 4% | — | — |
Straight from the Form 990 — descriptive, not an evaluation. A ratio is hidden when its base is zero or too small to be meaningful; the dollars are always shown.
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